Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • (Privacy Policy Effective December 20, 2018)

    This privacy policy statement describes how Reflective Inc. collects and uses the personal information that individuals provide on our website: www.tapedealer.com. In addition, this document will also identify the choices available to you concerning the use of your personal information and how you can access and update this information.

    Collection and Use of Personal Information

    We collect personal information in order to process orders and to keep you informed about shipping updates, etc. We collect the following personal information from you:

    Contact Information like name, email address, mailing address, phone number
    Unique Items such as user name, account number, password for our site.

    We also may collect the following information from you regarding your company: Information about your business such as company name, address, business type

    The information gathered may be used for the following purposes:

    To Fulfill your order
    Send an order confirmation
    Send you requested product or service information
    Send product updates or warranty information
    Administer your account
    Respond to your questions and concerns

    In addition, like other websites, we also automatically gather information about your computer including details like your IP address, browser type, referring pages, and operating system.

    Billing Information

    Billing information such as credit card number, billing address and financial information such as bank information are not stored by Reflective Inc.. Instead, our credit card processor securely stores this sensitive information. We cannot access or see your credit card number or financial information. 

    Information Sharing

    We take your personal information seriously.  We use your information only for order processing and it is shared with our credit card company and shipping providers only.  We do not sell your personal information to third parties.

    Cookies and Other Tracking Technologies

    We may use cookies to keep track of your preferences and profile information. Cookies are also utilized in order to collect general usage and statistical information, but not include personal information.

    Our website may include links to other websites whose privacy practices may differ from those of Reflective Inc. If you choose to submit personal information to any of these outside sites, the information you provide them is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

    Security

    Our site is secured via an encrypted SSL connection. The security of your personal information is very important to us. In an effort to make sure that your information is safe, we follow all of the generally accepted industry standards, during the transmission of  your information and once we actually receive it. While it is important to remember that no method of transmission or method of electronic storage is absolutely 100% secure, we try our very best to make sure your information is protected. However, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at steve@reflectivestore.com

    We provide our customers with two different options to make a purchase on our website. You can either use our shopping cart or pay by check. If you use our shopping cart, the transmission of sensitive information collected on our order form is encrypted using secure socket layer technology (SSL). 

    Additional Policy Information

    Correcting and Updating Your Personal Information - 

    To review and update your personal information to ensure it is accurate, contact us at steve@reflectivestore.com.

    Notification of Privacy Statement Changes

    We do periodically update our privacy statement to make it as current as possible and to reflect any changes to our information practices. If we make any substantial material changes we will notify you by email or by publishing the change to our website.  We encourage you to periodically review this page for the latest information related to our privacy practices.

    Contact Information

    You can contact us about this privacy statement by writing or email us at the address below:

    Reflective Inc.
    1610 Guam Lane
    Gulf Breeze, FL 32563
    United States 

    Email: steve@reflectivestore.com
    Phone:(850) 934-3157



  • Shipping & Delivery
  • Shipment Method and estimated delivery time - Shipping is calculated using fedex rates.  However, we often ship US Priority Mail for residential or for packages going to Hawaii or Alaska. For heavier packages we use FEDEX Ground. Delivery time is approximately 3-5 days.



  • Return Policy
  • Return and Order Cancellation policy - orders can be cancelled until they are shipped out. After that we do not accept returns unless there is a defect in the product that cannot be remedied. If an item is found to be defective it can be returned for a full refund of the purchase price.



  • Store Hours
  • Store Hours
    Since we are an online store, we are opened for orders 24 hours a day. Our customer service phone hours are from 10 am - 5 pm Monday - Friday.  Feel free to email us any time.